Shipping policy

Edition Lab - Shipping Policy

Thank you for choosing Edition Lab. We are committed to delivering your order accurately and in a timely manner. Below are the specific terms and conditions that constitute our Shipping Policy.

1. Order Processing Time

All orders are processed within 1 business days. Orders are not processed, shipped, or delivered on weekends or public holidays.

If we are experiencing a high volume of orders, shipments may be delayed by an additional 1-2 business days. If there is a significant delay in the shipment of your order, we will contact you immediately via email.

2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout. We offer the following shipping options for Edition Lab customers:

Shipping Method	Estimated Delivery Time	Shipping Cost
Standard Shipping (Orders under $75)	7 Business Days	FREE

Please note: Delivery delays can occasionally occur due to customs clearance or local postal service disruptions.

3. Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will typically become active within 24-48 hours. You can track your package through our official website or via the carrier's tracking portal.

4. Customs, Duties, and Taxes

Edition Lab is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (including tariffs, VAT, and local taxes). If you refuse a package due to import duties, you will be responsible for the original shipping costs and any return fees incurred.

5. Incorrect Address Disclaimer

It is the responsibility of the buyer to make sure that the shipping address entered is correct. We do our best to speed up processing and shipping time, so there is always a very small window to correct an incorrect shipping address. Please contact us at shopeditionlab@gmail.com immediately if you believe you have provided an incorrect address.

6. Damages and Lost Packages

Edition Lab is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

7. Missing Items

If your tracking information states that your package was delivered but you have not received it, please check with your neighbors or local post office before contacting us. Claims for missing items must be reported within 7 days of the "delivered" status.